Exchange & Save!Your old iPhone gets you closer to the
latest generation of iPhone
gets you closer to the
latest generation of iPhone
Upgrade hassle-free to the iPhone 17 series and iPhone Air with our best-ever phone exchange offer - available now in Karachi, Lahore, and Islamabad.
Eligibility criteria for Exchange
Your old iPhone will get exchanged if it meets the criteria below
Explore the iPhone 17 series and iPhone Air prices
- 256 GBRs.520,500
- 512 GBRs.603,500
- 1TBRs.686,500
- 256 GBRs.565,000
- 512 GBRs.648,500
- 1 TBRs.732,000
- 2 TBRs.898,500
- 256 GBRs.480,000
- 512 GBRs.563,000
- 1TBRs.646,500
- 256 GBRs.399,000
- 512 GBRs.482,500
Getting ready for Exchange
Follow these below steps before you handover your iPhone for exchange process
Please ensure your phone is charged for a smooth exchange process.
Backup all important data to avoid losing any information during the exchange.
Ensure you remember your Apple ID and password to turn off Find My Device.
Take off the screen protector to allow proper inspection of your device.
Detach any back cover or casing for a clear device evaluation.
Remove your SIM card or ensure your eSIM is deactivated before handing over the device.
Check the exchange counter timings in advance to avoid any inconvenience.
Turn off Stolen Device Protection to save around an hour at the center.
Visit these centers for Exchange
Here is the authorized Centers where you can exchange your device seamlessly for an upgraded experience.
Frequently asked questions
Here are some common queries about exchange process.
- What devices qualify for exchange?
iPhones 12 or higher (Fully functional, and not repaired).
- How is the exchange value calculated?
Based on model, storage, condition (e.g., screen, battery), and market value.
- Can I exchange a damaged phone?
Minor scratches are okay, but severe damage (e.g., water damage) may reduce value or disqualify the device. A Specialist will evaluate your device on the spot. If your exchange doesn’t pass the diagnostic test or the condition doesn’t match, exchange will not be possible.
- What happens to my old phone?
It will be professionally recycled or refurbished. No personal data is retained.
- Can I get cash for my exchange?
No, the exchange value is applied directly to your new iPhone 17 purchase.
- Are there deadlines for the exchange program?
The offer is valid while stocks last-visit us soon!
- How much will I get for my device?
It depends on the device, model and condition.
- Where to visit for exchange?
Exchange programme is available at Mercantile Preferred Partners and selected Jazz Experience Centers (Karachi/Lahore/Islamabad).
We do not support landscape mode,
please use the website in the portrait mode for best experience.